Contact SpendPilot
Feedback & issues
Tell us what works, what doesn't, or ask a product question. We read every submission. For security vulnerabilities, use the security page instead.
FAQ
Frequently asked questions
- What should I send as feedback vs a bug?
- Use Feedback for product ideas and UX notes. Use Bug / issue when something breaks or looks wrong (include what you expected and steps to reproduce). Use Question for how SpendPilot works or how to set something up.
- How fast do you reply?
- We read every submission. Most replies go out within one to two business days. For urgent production blockers, say so in the message and include your org or account email.
- Is scanning read-only? Can SpendPilot delete resources on its own?
- Scans stay read-only by default. Deletes, stops, and changes only run after you enable remediation on an account and an engineer confirms (high-risk types may require typing DELETE or CHANGE). SpendPilot never purchases RIs, Savings Plans, Reservations, or CUDs.
- Where do I report a security vulnerability?
- Do not use this form for security issues. Use the Security page and email security@spendpilot.dev so we can handle disclosure safely.
- I am not signed in — can I still submit?
- Yes. Anyone can send feedback with a name and email. If you are signed in, we prefill those fields and attach your account when available so we can follow up in context.
- Where can I learn more before asking?
- See How it works, Cloud waste scans, AI waste scans, Pricing, and Security. If those pages do not answer it, send a Question here.
Still stuck? Use the form below on the right.
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